Fictional case study

The berth window that moved twice

A fictional machinery exporter loses its berth window twice in one week, and the fix is a date the plant can plan against.

Scenario figures, written for the demo. No real company, port, or customer is described.

Context

The berth window that moved twice

A fictional plant in the Ruhr books two 40-foot containers of machined parts for a plant in Veracruz. The vessel is rolled once, then the terminal shifts the berth window by a day. The plant has a line start that cannot move.

Fictional case study

  1. 01

    Put the promised date next to the ETA

    The booking carried a promised delivery from the first event, so the roll-over showed as a two-day gap rather than a status change.

  2. 02

    Name the owner of the next step

    The exception was assigned to the ocean desk with a due time, and the plant contact saw the same line the operator saw.

  3. 03

    Pre-clear the entry

    The customs entry was prepared before discharge, so the release was waiting when the vessel finally berthed.

Outcome

Outcome

2 days Recovered from the second roll-over, sample figure
1 Exception owner for the whole week, sample figure
0 Extra storage days after release, sample figure

Scenario figures, written for the demo.

We stopped rebuilding the date in three places. The tower had the date, the plant had the same date, and the argument moved to what we could still change.

Fictional operations manager, fictional manufacturer Fictional quote, written for this demo

Next step

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